LEGAL

Privacy Policy

Last updated: February 2026

This page is provided for general information and is not legal advice. Please have your own counsel review it before relying on it.

This Privacy Policy explains how Crisis Systems LLC (“Crisis Systems,” “we,” “us” or “our”) collects, uses and protects personal information when you visit our website or engage our cybersecurity and IT consulting services.

1. Information we collect

We collect information you provide directly and a limited amount of technical information collected automatically:

Contact details you submit through our forms, such as name, company, email and phone number;
The content of your enquiries and any information you choose to share with us;
Engagement information needed to deliver services under a signed agreement;
Basic technical data such as browser type, device and general location, and standard server logs.

2. How we use information

We use personal information to:

Respond to enquiries and provide requested information;
Deliver, manage and improve our services and website;
Communicate about engagements, scheduling and support;
Send updates you have asked to receive, which you can opt out of at any time;
Meet legal, regulatory and security obligations.

3. Legal bases

Where applicable law requires a legal basis, we rely on your consent, the performance of a contract with you, our legitimate interests in operating and securing our business, and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We share it only as needed with:

Service providers who support our operations (for example, hosting or email) under confidentiality obligations;
Professional advisors such as legal or accounting partners;
Authorities where required by law, or to protect our rights and the safety of others;
A successor in the event of a business transfer.

5. Data security

We apply reasonable administrative, technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep personal information only as long as necessary for the purposes described in this policy, to satisfy legal, tax and accounting requirements, and to resolve disputes. When it is no longer needed, we delete or anonymize it.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing or withdraw consent. To exercise these rights, contact us using the details below. We will respond as required by applicable law.

8. Cookies and analytics

Our website may use essential cookies and limited analytics to understand how the site is used and to improve it. You can control cookies through your browser settings. Disabling some cookies may affect how the site functions.

9. Third-party links

Our website may link to third-party sites and services, such as an embedded map. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

10. Children's privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be posted on this page.

12. Contact

To ask a question or exercise a privacy right, contact info@crisissystms.com or (804) 650-7542.

Questions about this page? Contact us at info@crisissystms.com or (804) 650-7542, or write to Crisis Systems LLC, 286 Chestnut Hill Ave, Apt 2, Brighton, MA 02135.